Agent 1

Nicholas

Nationality: Australia

Professional service, immediate response to messages, bilingual speaker (English/Chinese), extensive knowledge of the property market and the legalities involved, I was able to secure the perfect apartment after only a week in Hangzhou! It was indeed a pleasure doing business with Tina! Highly recommended!!!

Agent 1

Xiao Yang Zhu

Nationality: Australia

Sherry帮我解决了一个住房问题 挺满意的 非常感谢她 。

Agent 1

Patrick

Nationality: Australia

Cici is a great communicator and able to understand expat needs and viewpoints. Her English is excellent. She always answers questions and does her best to arrange solutions to problems I have. I would definitely recommend her to other expats in or coming to Hangzhou.

Agent 1

Kaz

Nationality: Australia

Tina非常的热情,在找房过程中考虑非常周到,帮助我在杭州找到了一套很满意的房子,谢谢!

Agent 1

Simon Lamplugh

Nationality: Australia

We appreciated Cici's service ; she was very professional and helpful in showing us around rental properties in Binjiang.

Agent 1

Ashleigh

Nationality: Australia

Thanks for the help and support while I was stuck outside of China, and for going out of your way to help me find where my bike had been put when I got back. 😊🙏⚘

Agent 1

Greg Dening

Nationality: Australia

Very professional, knowledgeable and cooperative professional. York is very hard working and helpful.

Agent 1

Owen Nathan

Nationality: Australia

Really have no complaints. York has been very helpful and patient in helping me find an apartment I like. Most of the houses he showed me were of good standard. He’s been very helpful post- apartment signing as well.

Agent 1

Theresa WANG

Nationality: Australia

Cici is really nice and patient. took us to visit lots property and answers all the questions promptly we gave her. good experience

Agent 1

Sam Morgan

Nationality: Australia

We were recommended Iris by a friend here in Hangzhou and I highly recommend also. As soon as we made contact Iris started to research apartments that met our criteria and a week later we found our new home. Iris’s English is great (our Chinese isn’t) which made our move so much more comfortable. Even after the contract had been signed Iris has been a great help speaking to maintenance and management of our building on our behalf.

Agent 1

Neha Babloo

Nationality: Australia

Neha Babloo, Australian, Iris, in a word , she is a professional. To be honest with you, I am very suffering from big different cultures linked to apaprtment equipments. When I put my questions to Iris, she is always very warm attitude and very fast responses.

Agent 1

Joe Goulder

Nationality: Australia

Very helpful. Made me very welcome,and was very professional. Made sure the apartment was in perfect condition upon my arrival. Thankyou Iris!

Agent 1

speer jacqueline

Nationality: Australia

Iris always provide after service ,even in the weekends or holiday. strong recommend

Agent 1

Nin

Nationality: Australia

Iris was fabulous help. She understood what type of accomodation would make me feel comfortable. And managed to find one in a very difficult market. She went beyond expectations on handover day, agreeing to work on a Sunday not only helping with all the formalities but dealing with the unexpected issues too. I thoroughly recommend Iris to anyone who needs help finding accomodation in Hangzhou.

Agent 1

Jessie Arrogante

Nationality: Australia

Ryan was an excellent agent. Was always attentive to anything and everything we asked or pointed out. Not only helpful but always patient and friendly.

Agent 1

Tim Davidson

Nationality: Australia

Iris is very pleasant, communicated perfectly and understood all my rental requirements. On the first day Iris found exactly what I was looking for exceeding my standards. An added bonus is the agencies ongoing service for the term of the rental contract to help solve any issues. I would recommend Iris and her team to anyone searching for a property agent navigating the Chinese market.

Agent 1

Carlin

Nationality: Australia

Iris helped my family find a nice home at a very competitive price in Binjiang recently. I can highly recommend her for all rental needs. 10/10 service!

Agent 1

Jem

Nationality: Australia

Iris has been a wonderful help to us in finding out great new apartment. As a foreign resident her English was excellent and able to communicate freely. She was always quick to be in touch and was very happy to show us lots of options before we chose; we never felt rushed! She was also very frank in giving her thoughts about a place, positives and negatives. We really felt like she was on our side when negotiating rental prices and settling the apartment. Thanks Iris!

Agent 1

Norman

Nationality: Australia

Sam is my real estate agent and he found me a place in China within a day. Perfectly suited to my requirements. Matching my location, standard and cost of rent requests. Not only this but he also offers ongoing support in case of any unforeseen issues who need to be resolved. Viel Spass hier in China ...

Agent 1

Bill

Nationality: Australia

Hi Robert, I understand that there are now 2 additional Ford families living in Dreamland complex thanks to the efforts of PLUS. I am very pleased that you have been able to help and now the reputation of PLUS in Ford is very good. Both Katerina and I have been happy with PLUS in our time in Hangzhou. You have helped us with many issues, not only around the apartment but also in daily life. This is above and beyond your responsibilities, and we greatly appreciate your efforts and assistance. We continue to recommend you and your company to others based on our experience with you. Please make sure you continue to provide this level of service and assistance to all of our colleagues into the future. This will protect your reputation and ensure future business for PLUS. Thanks to you and your staff for the support and assistance, Sincerely,

Agent 1

Bill M******

Nationality: Australia

PLUS and Iris are doing a great job of looking after our rental in Hangzhou. Not only getting the place set up, but also ongoing assistance with payments, home help and follow up of issues and questions. Keep up the good work!