Nationality: United States

Cherry was very helpful in locating a new apartment for me and my family. She was always friendly in her communication with me. She was also very helpful in arranging my new residence paperwork by not only helping me complete the forms, but also taking me to the different locations I needed to go to get the proper paperwork. Her general demeanor is very kind and friendly. She is also very patient. Her English is good enough for important communication. I never felt misunderstood.

Nationality: United States

Cici is the best!!! Critical hit with this agent. We had three other agents and they were okay, but she blew our expectations out of the water. Cici continues to go above and beyond to make our China experience the best it can be.

Nationality: United States

CiCi goes the extra mile to make sure you are taken care of. She is fluent in her English speaking abilities which makes her easy to contact with questions. She is able to bridge the culture gap between expats looking for apartments and the local landlords. CiCi is a professional who takes the time to get it right and meet the needs of the customer. Nothing but good things from her and Plus. I recommend them to everyone I know.

Nationality: United States

I had the pleasure of having CICI help me find an apartyinnthe Binjiang area. We just relocated from Chengdu. It was a real pleasure to deal with Cici. English is very good and after we told her what type of soo we needed she found us on our first day of looking a very nice place. I can highly recommend her for you real estate needs. Thanks Johan

Nationality: United States

Cherry was vital to me finding an apartment. She was able to show me the place I wanted on the very first day of looking. She did all the negotiating with the landlord and answered any questions I had throughout the process. It would not have been possible to find a place to live so quickly without her.

Nationality: United States

Cici is fantastic ! for a foreigner first time to Hangzhou and not speaking Chinese, Cici om the very first contact she has been very helpful and informative. Her English is very very good and ahe understood everything i asked and needed. She was able to find suitable aprtments to my needs without wasting time. She was very helpful with internet connections, cleaners etc - She was a deloght to work with and her ongoing assistmace with my rental is a fabtastic after contract service. Cici is a great asset to your company.

Nationality: United States

Cici, as a foreigner in Hangzhou, I sometimes need help to understand or to do something. Each time I contact you, you are so cheerful and positive... and very helpful. You reply promptly to messages I send to you, and if I present a "problem" to you, it is quickly solved. You help the landlord to communicate with me and vice versa. You are good at your job, Cici!

Nationality: United States

Iris was very professional and service-oriented when it came to finding a new apartment. She took the initiative to show me several places on just the first day all within my price range, and was happy to change directions when my requirements updated. In addition she was helpful when it came time for the apartment negotiation, and even had a friend accompany me for the police registration check. Highly recommend!!

Nationality: United States

Good service and excellent English

Nationality: United States

I wish to convey my great appreciation for the excellent work done by Mr. Ryan Mars, the agent with whom i worked in finding an apartment in Hangzhou. Ryan was thorough, honest and knowledgeable throughout the process. As a foreigner I found Ryan's knowledge of English, his conscientiousness and his sense of steadfastness in helping me understand the rental processto be tremendously valuable. Ryan was a pleasure to work with. I recommend him enthusiastically.

Nationality: United States

Super helpful and couldn't have done more. Many thanks, Iris. I really appricate your effort.

Nationality: United States

Iris has been very helpful for me. She helped me and the owner compromise and make sure we were both satisfied with the deal. Thank you Iris for all your help!

Nationality: United States

Ryan is very friendly and helpful. I had very specific requirements for apartment and he only showed me apartments that met those requirements. He has also been a great resource, assisting me in communications with my landlord before and after lease signing. I would definitely recommend working with Ryan!

Nationality: United States

Iris is usually prompt when dealing with issues. She speaks good Engkish and is easy to understand and communicate with. She has made renting in Hangzhou much easier.

Nationality: United States

Great job helping me t find an apartment. very attentive .

Nationality: United States

Cici helped me find a great apartment in Binjiang in my price range. She was very helpful and flexible, listened to what I wanted, and helped me negotiate with the landlord for my dog. I would highly recommend her (and I have by word of mouth).

Nationality: United States

Thank yo so much for hard work and efforts!

Nationality: United States

CiCi helped us out through the whole process. She understood what we were looking for in an apartment, and was able to find us the perfect one. She was also very helpful with other things that came up along the way. Are time with her has been very nice and refreshing, as sometimes China can be stressful. Thank you CiCi!!! We will definitely be recommend you to our friends.

Nationality: United States

CiCi has been so amazing on our journey to find the "dream" apartment. She has been patient and kind and a real friend during this process. She listened to our wish list and delivered!! Her professionalism and attentiveness is five star. Thank you CiCi for making China a forever home for us.

Nationality: United States

Cici is amazing! She was very helpful during a process that was very confusing for us. She was very patient with our many requests and apartment viewings. When it came time to sign a contract, the landlord only had limited time and Cici stayed late going above and beyond to make sure we were taken care of. We will definitely recommend Cici to all of our coworkers and friends.

Nationality: United States

Helen is patient, hard-working, persistent, optimistic, funny...each one of these things at just the right time when it is needed. I tell her all of my crazy ideas (and a lot of my sensible ideas too), and she helps me to make them happen!