Nationality: Finland

Robert is good to understand the needs of people coming from western culture. This is important as otherwise in your business you cannot offer best apartments. Robert handled well our problems with apartment and was easy enough to contact when needed. Trust is everything when dealing with Finnish people and that was kind of problem after we found out some questionable issues when renewing apartment lease. Inside such community we had in Jin Se Hai An we knew lease prices of each other and what was proposal for knew. Not good topic to fool us. I guess this is settled down between us but remains problematic topic between two cultures for other people. In overall Robert is definitely the best housing agent in Hangzhou what I know and I know few of them nowadays from different companies. And believe me, I have advertised Robert as best one if people have had problems to find good apartment. He had very good network to find apartments, the best selection always what I heard from others too.

Nationality:

Crystal helped me find an apartment two weeks ago. She was very responsive, patient and meticulous. I felt very secure having her as my realtor and was surprised that she had only been working a short time. She was very mature and professional. I would recommend her to any foreigner who needs to find a place fast. She also helped me after I had moved in.Thanks Crystal!

Nationality: Italy

I have my ayi and she is working for me till last October... The ayi that Melody gave me last Sunday for clean the windows she was very kindly and she worked very fast. I don't know if she is good also like a cleaner for house ... but for sure she seems a nice and smiling person.

Nationality: United Kingdom

From our arrival in Hangzhou , Issac has been outstanding! He drove us around , was on hand to call to translate and when it came to selecting an apartment he was professional, patient and very friendly to all of our family. I would sum up Issac , as a kind, polite , reliable, professional and a extremely hard working individual that made our move and stay a lot easier than it could have been. As a good measure if kids like a person immediately it does show their character and my kids liked Issac straight away!

Nationality: Brazil

It was very nice to meet and have the support of Issac when i move to Hangzhou. He is a great agent and he is very willing you to help you with anything you need concerning your apartment and other services like cleaning services. He has been very helpful i recommend you to use his services if you will move to Hangzhou soon!

Nationality: Finland

It was my pleasure to use Robert's services on 2012, when I was living in Hangzhou at 'Dreamland' compound. I had some minor problems with my apartment during the year and all issues were solved fast with help of Robert. I can recommend Robert Hu - his high service level attitude and professional way of making contracts and managing all issues!

Nationality:

Jimmy is very friendly and help us a lot.We are friends now and had a good time together.I hope he can keep helping us in future coz we are so strange about this city.Thanks a lot.

Nationality:

Sally is a very professional and nice agent to her client; she gave me much valuable advice when I was searching the apartments near the International School. With the help of her, we finally found a pretty nice apartment that can fully meet our needs. Although I’m not living there at present, I really appreciate Sally’s service and I will definitely recommend her to my friends who needs relocation in Hangzhou.

Nationality:

Jimmy has been a great help to us.Not only did he set up the relocation well to us,he went the extre miles to help us resolve some unforeseen problems.On a personal note, He is very friendly too!

Nationality: Germany

Tina was my "woman for problems": internet, apartment constructions, paying/reminding of bills,... All my questions were answered in short time and absolutly helpful and qualified. Tina made my stay in Hangzhou way more easier and less stressful and more enjoyable! Thanks for that!

Nationality: United States

Issac’s service has been awesome I’ve been here 2 months and so far so great. This is something different for me a new environment for me ,because aim relocating from Florida States so this is a new world for me especially not knowing the language so I know that if I need help I can count on Issac for anything . I had some minor problems with my Apartment and when we call Issac about the problems He is on the phone with maintenance people and has them come and fix the problem fast .He also is on top of thing he will ask us if everything is working conditions and if not he will get someone to fix the problem he never forgets us or our problems ,I know he has a lot’s of clients and he is always busy but he always has time for his clients . Im glad that we got to meet Issac He also always has a smile and always happy and in a good mood . P.S Thank you Issac :)

Nationality: Finland

I have known Issac since I moved to Hangzhou in October 2012. He was extremely helpful and professional during my search for an apartment. Within a few days we were able to find a great apartment that matched my needs. His fluency in English and knowledge of western cultures made it really easy to communicate with him so he could find a suitable apartment for us. After signing a contract he has been readily available for follow up services when ever needed. He also regularly checks if everything is ok at the apartment. I think he is a great property agent and a good friend.

Nationality:

Happy new year!Jimmy did a great job and we are friends now.He is funny and a little bit shy sometimes.But we do like him very much.Try this company if you want help on searching apartment.

Nationality: France

Bonjour,Plus!Jimmy is efficient and helped us find the apartment very quickly.We found many agents and you are the best.Jimmy also helped us negotiate with the house owner because we want to sign a short term lease.The price is reasonable.They did a good aftersale service also,Everytime we encounter some difficulties Jimmy will solve them in a short time.We are students in HangZhou and hope you can take the agenct for a thought if you solicit renting.Thanks again for the Advertising Box and your help.Au revoir! Romain De Rieux

Nationality:

Jimmy is an awesome guy helped us find a good and near apartment in our school.Since we are eager to find an apartment after we arriving at HZ.Jimmy did find a good one and finished all stuff very quickly.Besides,he helped us solving many problems appeared.We live and study happily in HZ and surely recommmend to our friends if needed.

Nationality: Finland

Hi, We were happy for quality of the services you provided to us during our stay in China/Hangzhou. Thank you one more time! All the best to you and your family! Br, JonE

Nationality: United States

Issac's service has been exceptional. He has been courteous and professional during every step of the rental process, going far out of his way to help me find an apartment in a new city. What has impressed me most is his after-sale support. Whatever the need and whenever the request, Issac has always been there to help. He has my highest recommendation.

Nationality:

Steve is very caring and responsible. Helped us with the purchase of products and services for our apartment. Indicated as much real estate agent.

Nationality: United States

Isaac is a very helpful and kind professional. He speaks fantastic English and is always available for clients.

Nationality: Ireland

First and foremost: I tend to be one of those infamous difficult customers. I have very strong opinions, I set high demands and I tend to never be truly satisfied. I spent some long first weeks in discussion with several other agents helping expatriates to find a suitable accommodation in the Hangzhou area, they wasn’t able to find me an apartment that fulfilled all my demands and I often felt that they didn't always truly understood my viewpoints and demands. I started anew and out of happenstance came into contact with Sally at Hangzhou Plus Real Estate. For our first meeting, she was very well prepared and showed me objects that all were very close to all my demands. After some discussion, I decided on a place satisfying or exceeding all of my demands and within my budget. I had several wishes on the landlord (everything from new furniture to weekly cleaning, etc.) and Sally very efficiently mediated between me and him. She has spent a considerable amount of time helping me purchasing furniture both in stores and on-line and to help me with any language issues I had with the compound management. She has also been priceless in helping me find handymen to assemble my purchased furniture, to teach me the basics of life in Hangzhou and someone I can turn to when I run into any kind of problems. All in all, Sally is a devoted, hard-working and intelligent girl who does what she can (and often succeeds in) exceeding customer expectations. She is easy to get along with, speaks flawless English, comprehends foreign mind-sets, is proactive, and, above-all, a very sweet person. Sally and her company have truly made my first month in Hangzhou a sheer pleasure, enabling me to focus on my work and exploring the city while she has handled the rest. I am truly grateful for all support and help that I have gotten from Sally and I strongly endorse her services.

Nationality: Germany

We are satisfied with the service you are offering us. You try to solve the proplems very quickly. Thanks!