Nationality: India

Leven has been an absolute pleasure to deal with. All I had to do was tell her my budget and the area of my preference and she did the rest. She even went as far as to tell if a particular apartment we were checking was actually worth the price that was being quoted. She was very proactive and was always available on short notice to help deal with any difficulties that arose during the search. Thanks a lot for your help Leven!!!!

Nationality: Isreal

Issac has a very high level of service, always willing to help, answer aby kind of questions. support in all aspects and always in favor of the client. very professional and helpful Thank you

Nationality: Italy

Thanks for your great support. I can consider fixed troubles: 1) shower how water, we discover it's a technical limitation 2) painting, I have approve from landlord 3) rolling shutters bathroom, I'll repair If I discover more troubles I'll send you image. Great job Thanks Andrea

Nationality: Finland

Hi! I was 4 years in Hangzhou. During this time company contract for housing service was changed. I was clad, that i could maintain same contact point (Robert) during my stay in Hangzhou. In fact, I did met my lanlord only once, when made lease contract and Robert has managed all my problems after that. Big thanks also to Tina, who in practice organized all solutions to problems, that we had faced. Typically I heard from my wife, that Tina visited our apartment to help us. There was even cases, that we could have managed by ourselves but ask help from Robert, because our limited chinese language skills.

Nationality: United States

Nice and friendly attitude. The process of finding a place and getting settled in was quite pleasant. Would definitely recommend to other foreigners who aren't familiar with Hangzhou.

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Kevin has been a fantastic agent: always available and helpful for any problems. Good communication and english skills. Very nice to have him as agent.

Nationality:

I had a very positive experience with Kevin. He has been a great agent for me, friendly, intelligent and well spoken, most of all he listened and responded to all my wishes. He has proven to be reliable and accurate and has helped throughout my Hangzhou journey. I would strongly recommend Kevin to anyone who is looking for a property in Hangzhou.

Nationality: United States

Iris has been very helpful in our relocation. She assisted us in many of the details involved in the moving, more than just simply finding an apartment. She made the process much easier and is always ready to help.

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I want to comment that we have been provided with exceptional service by Iris Zhang in finding our apartment and then helping us settle in. Iris has gone above and beyond in her service levels.

Nationality: Germany

From the beginning to the end - perfect serive! Robert was great support dealing with the Chinese landlord and arranging the contract. We stayed more then 3 years in the appartment and whenever we had an issue, Robert and his team solved it quickly. When we finally moved out Robert was also of great support to find the next tennant taking over our contract. With his helped handover went smoothly. Thanks a lot for making our life in Hangzhou so convenient for so long time!!!

Nationality: Germany

I would like to take this chance and express my gratitude to Lisa for being an amazing support in finding the right apartment. She really listened to my demands and went above and beyond in making sure I could choose for the right apartment. After the first great experience I had with Plus, Lisa only added to it and I would chose for this company again when searching for an apartment. Thanks again Lisa.

Nationality: France

Iris did a very great job in making sure everything was ok in my apartment. When I informed her I had a problem with the AC, she immediately arranged the repair. She was really helpful in helping the communication and the follow up with the AC guy and everything went really well. She is efficient and reactive and everything is easy when we deal with Iris. Thank you for the good job !

Nationality: United States

My AC stopped working and Iris got it fixed very fast, she solves the problems quickly

Nationality: United Kingdom

It was a good service what Kevin did. He have supported me during several month from the planning to house moving. Kevin surely understand clients' wants also he is a good communicator.

Nationality: Italy

Iris is really helpful, she helps me when I ask her help. And often she helps me in private situations, that means she cares about people. Iris hardworking and good person.

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Very Helpful and replies quickly

Nationality: Italy

Perfect after sales service! Iris is very responsive, service oriented and a really nice contact person. Up to now everything was fulfilled with highest quality! Can absolutely recommend her service! Thanks

Nationality: Germany

No Problems, everything good!

Nationality: Isreal

Issac was very helpful and quick in finding us an apartment that we liked. All communication and negotiation with the landlord was done through him in a transparent and trustful way. Issac is always available for questions and replies quickly and professionally. We got and still get a very good and friendly service. Thank you, Issac.

Nationality: Russia

Thank for Leven so much!she was find so nice apartment for 2 days!!! Beautyful area,nice apartment and good price! She is so professional,she is know her job and do it !!! THANK YOU OBE MORE TIME!💋

Nationality: United States

Iris has been very helpful. She is Professional and Knowledgeable. Always prompt and accurate on her responses / actions. It's a pleasure to have her respond to follow up questions and help me with ISE living in China. Appreciate all that she and the PLUS team have done during my first month of apartment living. Keep up the Outstanding Service.