Nationality: India

Very cooperative and Superb service level

Nationality: India

LISA, Has been helping to settle down so well in HANGZHOU. She is just a message away. Even if required her to tell us about where to buy provisions , she came with us. She helped us to get Mobile SIM connection, and when ever we get stuck up in translation , she is here to help us. We strongly recommend PLUS services and LISA's ever helping nature to all expats who wants to be comfortable in HANGZHOU .

Nationality: India

Hi all ! Kevin has helped us to get an excellent apartment for us in HANGZHOU ! He understands our requirement and delivered all that was promised. Just a call and he came to address our concerns and gave solution instantly . We recommend plus and Kevin services for all expats ..

Nationality: Netherlands

Lisa always responds to my questions and she handles quickly to get things solved. She is very easy to speak to on wechat and I feel very comfortable talking to her. She has a good sense of humor which I can appreciate. She knows how to be professional to get work done but at the same time she uses humor while working. I think this is a good thing to do. I feel very safe by having Lisa as a afterservice contact. For the future I feel that if there will be any problems with our apartment she will help us fix it.

Nationality: Netherlands

Daniel is a very helpful guy. He seems very trustworthy and reliable and he is very polite. He works hard and responds immediately to messages. I feel Daniel tries to satisfy us as the tenants and he works in our interest. We had a very good experience in doing business with Daniel.

Nationality: France

Thank a lot to Lisa, she help us to find a new Ayi For my 2 kids so fast. She help me during interview to explain the job and also negotiate salary with ayi. Lisa has an amazing English level and always smile really appreciate such easygoing people :) :) She catch exactly foreigner mind !! I do recommend her

Nationality: Canada

Iris was wonderful. She was efficient and helpful throughout the process of finding a home. And her follow up after we had settled was great. I would highly recommend her.

Nationality: Italy

Robert is professional and very effective in performing his job. He is a kind person and always available to solve the issues. I recommend him and his colleagues as real estate agent and facilitator.

Nationality: Russia

I am writing this not because somebody asked me. This is my sincere desire to express my gratitude to Plus agency and particularly to Iris Zhang. Her excellent knowledge of the city and high professionalism helped us to find the best options for our office and apartment in Hangzhou and saved a lot of costs associated with the opening of business. I would highly recommend services of Plus agency and Iris Zhang to anyone who is planning relocating to Hangzhou. Thank you Iris for your heart and care! Wishing your company all the best in the years to come! Igor Temirov Director Global Markets Development SPLAT

Nationality: India

Lisa is very helpful and humble, her English communication is excellent and she always helped me in any kind of issues whether it is apartment related or not, her response is very quick, i sincerely thankful for your help and support. wish you all the best and god bless you.

Nationality: India

I met Sam during my home search and now he is one of the my best friends in China. He helped me not even in getting home but even after that on others things as well.Wherever I had any problem regarding any issues I always found him with solutions. Between me and him it's not a relation like a broker agent and client,it's like a friend who will always b with you to help you.Thanks Sam.

Nationality: Brazil

Lisa was very helpful with my ayi search. She found one in less than a week and when I decided she was not doing a good job, Lisa helped me to talk to her and found another ayi only a few hours after I told her i was not pleased with the ayi I had. She came to both interviews and helped with translation so I could make sure the ayi would do all that I wanted. I am very pleased with her job.

Nationality: United States

Iris has done a great job for me - she found me a wonderful home for the next two years and negotiated a contract with the landlord that is good for everyone. The place wasn't furnished when I rented it; not only did Iris negotiate furniture into the price, when I showed up 2 months later she had the apartment completely setup with furniture that I had picked out online! Iris has made the transition to China as smooth as could be. She is always extremely organized and easy to get ahold of if there is any problem. You can trust that Iris will be completely professional and be extremely attentive to your needs as a tenant. Absolutely recommend working with Iris!

Nationality: South Korea

Lisa, in a word , she is a professional. To be honest with you, I am very suffering from big different cultures linked to apaprtment equipments. When I put my questions to Lisa, she is always very warm attitude and very fast responses. Actually, I got very impressive emotion about her assitances. Sometimes, I am reluctant to make some questions about some inconvenient questions about apaprtment rental cultures. At the time , she is always very reasonable and cooperative about what kind of troubles I have at the apaprtments. Really, I would like to keep in touch with her , not only apaprtment rental issues but also life supports in Hangzhou. Lisa, I am sincerely thankful for your kindness and professional mind. I hope that I need your helps continuously here, in Hangzhou. Thank you , Lisa ^-^

Nationality: Germany

According my 3 month stay in hangzhou there were many tasks to do befor and during my stay. Lisa with her nearly 24hour service did a very good job, without her help that would be impossible. Starting with finding a perfect housing with all my for wishes (near metro/downtown, aircond., refrigerator, kitchen, washingmachine, payable), I received 5 great options with discribtion and selfmade pictures of it to choose. After inspecting the housing together she help me with a lot helpful things, like banktransactions, nearest bus and metro stations, organisation metrocard, ordering food, instruction of chinese devices, police registration and so on. During this hole process, she was always there and spent a lot of her free time for explaining. Other place, other cultures. Thank you very much, you did an excelent job. 6 of 5 stars (2 more stars for beeing at anytime reachable and explanation of all needed informations)

Nationality: Vietnam

Hard-working, very fast respond and can provide a lot of useful advices when I needed. Feel satisfy with your service in housing finding, consultant, instruction. English skill is good.

Nationality: India

Hi, Sam is a very nice person and very friendly because of him we were able to get Home in one of the most happening area of town. Location was our priority which he understood very well and made us available home just above west lake. Being and Indian and not knowing Chinese is a big problem here but when ever in 24 hrs I call Sam just to translate when get stuck because of language issues he always help us. He made arrangement for all other utilities like wifi foreign channels everything in just a call. China is a difficult geography to live in but not when you get people like Sam. Many thanks Sam

Nationality: Australia

Iris has been a wonderful help to us in finding out great new apartment. As a foreign resident her English was excellent and able to communicate freely. She was always quick to be in touch and was very happy to show us lots of options before we chose; we never felt rushed! She was also very frank in giving her thoughts about a place, positives and negatives. We really felt like she was on our side when negotiating rental prices and settling the apartment. Thanks Iris!

Nationality: United States

I was referred to Kevin through my secretary while working in American -Sino Obs/ Gyn / pediatric hospital in Hangzhow. As I was changing jobs I needed to find a modern accommodation near my place of work which is in the middle of town. Kevin was quick in understanding my needs of the type of accommodation and distance from place of work. He did not waste my time and showed me a number of selected apartments every day. He even helped me with getting a Chinese phone service for my Apple i6 + He was considerate of my time constraints, always punctual for the appointments and aware of my walking capacity . He truly is an out standing agent Curteous, punctuat and has good English command. Would ask for him by name if a need arose again Swadesh Mullick M.D.

Nationality: United States

Lisa was there when we arrived in Hangzhou to move into our apartment and she is still helping me when I have questions or problems. Whenever I call Lisa she responds right away. She has handled all my requests quickly, efficiently, and professionally. I have even called her on a weekend and she was very pleasant and helped me with no problems. She has done so much after moving into our apartment from setting up a mobile phone to arranging a repair service plus much more. Lisa and PLUS have helped our transition to Hangzhou.

Nationality: Thailand

Hi there, First of all. We have to say thank you very much. Since we moved to Hangzhou Plus service give us a warm welcome and help us a lot of hangzhou information house etc. Robert and frinds very helpful and quick arrangememt for everything :-) Sarinya