Nationality: Germany

I am fully satisfied with the competent, comprehensive, professional and also very friendly service provided by Iris. Thanks to her help and good understanding of my needs, I was able to find the perfect apartment for me within no time. Also when it came to closing the contract, her support was very valuable.

Nationality: Germany

According my 3 month stay in hangzhou there were many tasks to do befor and during my stay. Lisa with her nearly 24hour service did a very good job, without her help that would be impossible. Starting with finding a perfect housing with all my for wishes (near metro/downtown, aircond., refrigerator, kitchen, washingmachine, payable), I received 5 great options with discribtion and selfmade pictures of it to choose. After inspecting the housing together she help me with a lot helpful things, like banktransactions, nearest bus and metro stations, organisation metrocard, ordering food, instruction of chinese devices, police registration and so on. During this hole process, she was always there and spent a lot of her free time for explaining. Other place, other cultures. Thank you very much, you did an excelent job. 6 of 5 stars (2 more stars for beeing at anytime reachable and explanation of all needed informations)

Nationality: Germany

We have always been very satisfied with Robert and his Company. Always prompt reply, reliable,honest, polite, it doens´t matter if Robert or his colleages, all of them did a great Job, we highly can recommend Robert and his Company.

Nationality: Germany

1.) Robert always delivers very good service 2.) When ever is a problem Robert always find a very suitable solution 3.) Robert dealed very well with the landlord for the contract and extension of contract and other things 4.) If dreamland management does not understand what we want Robert supports After 3 years HZ we will move to SH and we will miss Robert's support and help defenetily. Thank you very much for everything in the past 3 years

Nationality: Germany

After Lisa's initial help to find a suitable apartment for myself, I asked her to help me with getting a driver's license. Just like during the apartment search, Lisa was professional and very well organized. She helped me through every step of the process and I am more than happy with the result. She makes my life here much easier and it feels good to know someone that I can trust with these matters.

Nationality: Germany

Hello, I like to leave a big thanks to Iris for her great support. Eventhough it took me a little wile to find an appartment, she supported me very well. Many thanks Juliana

Nationality: Germany

From the beginning to the end - perfect serive! Robert was great support dealing with the Chinese landlord and arranging the contract. We stayed more then 3 years in the appartment and whenever we had an issue, Robert and his team solved it quickly. When we finally moved out Robert was also of great support to find the next tennant taking over our contract. With his helped handover went smoothly. Thanks a lot for making our life in Hangzhou so convenient for so long time!!!

Nationality: Germany

I would like to take this chance and express my gratitude to Lisa for being an amazing support in finding the right apartment. She really listened to my demands and went above and beyond in making sure I could choose for the right apartment. After the first great experience I had with Plus, Lisa only added to it and I would chose for this company again when searching for an apartment. Thanks again Lisa.

Nationality: Germany

No Problems, everything good!

Nationality: Germany

Many thanks to the PLUS-team!! Thanks to Crystal, Iris and Issac for your assistance during my time in Hangzhou to find an apartment and that you clarified issues I had with the apartment promptly. You do a great job!

Nationality: Germany

Highly recommend Hangzhou Plus service! I am stephen wang, doing the foreign tv service for more than 10years. According to my experience with many foreign customers, Plus team are the best among HZ renting house circles.In comparison with other agents,they got more reputations ! Robert,Issic and kevin are kind to communicate and fix the customers problem tough quickly, Choose Plus ,Choose Right!

Nationality: Germany

I appreciate Crystal's work. She work's professional, customer oriented and always with quick response. Thank you very much Crystal for your great Support. best regards Ronald

Nationality: Germany

I would like to say thank you. You are friendly, customer oriented, every time provide a solution, great and positive work attitude and quick. Not only in your feedback also in actions. And you have a great team behind you which take over well, when you are not available. Thank you. I like and appreciate it. Please go ahead in the same manner. Would be great to meet everywhere persons like you are.

Nationality: Germany

When I called Iris she was always very polite and and she helped me along with my problems. When the worker was not there at the arranged time she called him and solved the problem immediately.

Nationality: Germany

I've been in China for a couple of years already and do have experience with agencies in Shanghai where I expected that agencies in Shanghai knows what expats wants given that thousands of expats are located in in Shanghai. My expectation failed. I moved to Hangzhou and found Isaac who helped me to find what I looked for. Isaac provides exactly the service expats needs and even more. He followed up strictly what I asked for and even some stuff takes time he still keeps it in mind. Well done Isaac.

Nationality: Germany

very trustful service, don't give up until customer is satisfied. Make a good bridge between landlord and customer. Definitely we will suggest your company to other friends. Thanks Matthias

Nationality: Germany

Crystal displayed an understanding of my housing requirements and responded to my needs in a timely manner,provided a reliable source of information during the time leading up to our trip,possessed sufficient English abilities and was an effective communicator, She has dedicated person/s following up on my housing & relocation needs,We would certainly use the leasing agent to undertake a similar assignment in the future

Nationality: Germany

Thanks for your excellent support over the last four years - we really appreciate it. Best wishes from Germany!

Nationality: Germany

Good service in General, very good english. Would contact Robert again. JC Moyen

Nationality: Germany

After four years of cooperation with Hangzhou Home and Tina as agent it is time for a compliment. Any issue starting from organising tax invoices over contract renewals to organising to fix things in the appartment was always done in a fast and efficient way. Expectations were not only fullfiled but exceeded. Thanks!

Nationality: Germany

Tina was my "woman for problems": internet, apartment constructions, paying/reminding of bills,... All my questions were answered in short time and absolutly helpful and qualified. Tina made my stay in Hangzhou way more easier and less stressful and more enjoyable! Thanks for that!